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Service status

How well are our services running?

Check below for any planned maintenance and see if we are experiencing any technical issues. If you are experiencing problems logging into the Internet Banking portal, please see our support page here

Online Account Opening

We’re doing some planned maintenance between 00:00am and 07:00am on Sunday 19th October 2025. This means some of our services, including Online account opening may not be available during this time


If you have any questions, or if you need urgent help blocking a lost or stolen card or to report a suspected fraud or scam, concerns that someone has access to your account please call 0345 0808 500.

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Our Stores

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Online Account Opening

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Commercial Online Banking and Business Online Plus

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Personal Online Banking

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Our App

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Personal Telephone Banking

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Business Telephone Banking

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Our Credit and Debit Cards

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Our ATMs

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Receiving Money

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Sending Money

Current service status