Building lasting relationships. Come and join us
We’re all about relationships
At Metro Bank we do different – with a focus on making great things happen. We empower all our people to build relationships with empathy, compassion and understanding. We believe the best banking experiences come from genuine people who truly care and we work hard to support and empower our colleagues to make our culture even better.
A brief and brilliant history
We began in 2010 as the first new UK high street bank in 100 years. Since then we’ve opened 76 stores, hired over 5,000 colleagues and scooped Bank of the Year.
How we hire
We have a thorough recruitment process to find the best of the best, but we always bring our trademark personal service. This means taking the time to have meaningful chats, and keeping you in the loop at every stage.
Life at Metro Bank
We want to grow and develop our people from within, and offer career pathways that will help you achieve your goals.
Most Loved Workplace®
We are proud to have been certified as a Most Loved Workplace®, based on our scores on the Love of Workplace Index™. Our colleagues were asked to rate the levels of respect, collaboration and support at Metro bank, as well as their feeling of belonging in the workplace.
Find your place with us
If you know which part of the bank you’d like to work in, choose the team below to see who we’re looking for.
Not sure yet?
Audit
We make sure our core processes and controls are working effectively, and feed back to the CEO and the Board.
Brand and Marketing
We make sure that everything we do builds our brand, grows the business and excites our customers.
Commercial, Private Banking and Mortgages
We surprise and delight our customers with innovative and exciting new products.
Consumer Finance
We grow our unsecured personal lending to deliver profitable growth and meet the needs of more customers.
Contact Centre and Store
We’re the first point of contact for customers, and work to help and support them however we can.
Corporate Affairs
We’re responsible for promoting and safeguarding the bank’s culture and reputation with its stakeholders.
Finance
We manage financial planning, reporting, tax, treasury and legal functions.
HR
We look after everything to do with our colleagues like health and wellness, holidays, and more.
IT
We support our customers and colleagues by keeping our IT up to date and running smoothly.
Legal
We keep management up to date with new legislation and regulations.
Operations
We’re the engine room of Metro Bank with over 1,000 colleagues spread across 11 areas, supporting our colleagues and customers.
Procurement
We make sure our contracts, costs, risk and quality are well managed.
Product and Digital
We are responsible for all product, digital and customer analytics-related activities.
Risk
We make sure we lend safely and sustainably, and deliver customer-focused outcomes.
Transformation
We deliver amazing projects, partner with key suppliers and implement stand-out customer experiences.
Treasury
We manage the treasury portfolio, liquidity, capital, foreign exchange, and interest rate risks.