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Press releases

February 2023

Corporate

Metro Bank Named Top High Street Bank for Customer Service

Metro Bank has retained the top spot in the Competition and Markets Authority’s (CMA) latest Service Quality Survey for overall service to its personal current account customers for the tenth time running.

Corporate

Richard Saulet appointed as MD Consumer Finance

Metro Bank has appointed Richard Saulet as MD Consumer Finance subject to regulatory approval.

Corporate

Metro Bank Store Colleagues Can Now Enjoy a 3 Day Break Thanks to New 4 Day Shifts

Metro Bank store colleagues can now enjoy a three day break thanks to the introduction of a new optional shift pattern. 

January 2023

Corporate

Sweetheart Swindles

As Valentine’s Day Approaches Metro Bank Warns Against Romance Scams Metro Bank reports a 43% increase in romance scams 38% of online daters asked to give money despite never having met online partner Romance scammers earned £16m[1] in the first half of 2022 from love lost Brits

November 2022

Corporate

Metro Bank Named In Top Ten Most Loved UK Workplaces

Metro Bank was the only UK bank to be named in the top ten of Newsweek’s first annual rankings for the U.K.’s Top 100 Most Loved Workplaces® list. The 2022 U.K.’s Top 100 Most Loved Workplaces® are the result of a collaboration with the Best Practice Institute (BPI), a leadership development and benchmark research company.

Corporate

Third Quarter 2022 Trading Update

Daniel Frumkin, Chief Executive Officer at Metro Bank, said: “I am really pleased to see the business return to profit in September on both an underlying and statutory basis. This performance reflects our tight control of both costs and risk, close management of our deposit franchise and lending channels, and the supportive prevailing interest rate environment, all of which help build a balance sheet that delivers sufficient margin to cover costs."

October 2022

Corporate

Metro Bank Names Faisal Hussain as its New CIO & CTO

Metro Bank has appointed Faisal Hussain as its new Chief Information Officer and Chief Transformation Officer. Faisal – who joined Metro Bank in 2019 - will take up his new posts immediately.

Corporate

Metro Bank Predicts Perfect Storm for Scams this Winter

The UK’s community bank, Metro Bank, is predicting a perfect storm for scams this winter because of the Royal Mail strikes, the approaching Black Friday online purchasing activity and the cost of living challenges.

September 2022

Corporate

2022’s Cocktail of Credit and Debt

As the cost of living crisis escalates, most of the UK are no longer making ends meet. More than half (51%) now admit that they can afford only half (48%) of their regular outgoings.

Corporate

Metro Bank Announces Cost of Living Support for Colleagues

Metro Bank welcomes the government’s announcement reversing the recent National Insurance rise, providing an improvement to all employees’ net take home pay.

PRESS ENQUIRIES

Metro Bank Media Team

Please contact pressoffice@metrobank.plc.uk or 07815 506845