Metro Bank, the community bank, recently welcomed Will Quince, Member of Parliament for Colchester to its High Street store.
Hosted by Metro Bank’s Local Business Manager, Oliver Bailey, Will enjoyed a tour of the Bank including the safe deposit boxes, vault, private viewing rooms and the coin counting Magic Money Machine. Oliver explained about the Bank’s community focus, relationship banking and its aim to exceed expectations on service. Will was pleased to hear that the store operates in the evenings and weekends and appreciated the face-to-face service that local businesses enjoyed as each is assigned a local business manager.
Oliver explained how his team supported local businesses, including SMEs and charities. “Our relationship-based approach really helps businesses thrive and sets us apart from other high-street banks,” explains Oliver Bailey, Colchester Metro Bank’s Local Business Manager. ‘’We also talked about our commitment to the high street and the important role banks play in the health of the local community. We discussed the many ways in which we proactively engage with and support the local community and the genuine need for access to cash and face to face banking services.”
Will was keen to talk about the current pressures local businesses are experiencing in Colchester. Growing numbers of local businesses are moving their banking to Metro Bank, attracted by its relationship-based approach and high-quality levels of service for all business customers regardless of their size or turnover. Will was also interested to hear about the store team’s range of activities in the local community, including support for several local charities via Days to Amaze and the delivery of the Money Zone free financial education programme in schools. Metro Bank’s physical presence in the community is central to its ambition of becoming the number one community bank in the UK.
Metro Bank’s Colchester store is located at 31-32 High Street, Colchester, CO1 1DB.The store is open Monday to Saturday: 8.30am to 6pm, Sundays: 11am to 5pm. Colchester Metro Bank is part of the Safe Space scheme – the store is available to anyone experiencing, or at risk of domestic abuse, providing the opportunity to safely call a helpline, support service or loved one.