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Do all trustees have to be available together to open a community account?

No - each trustee can go into a different store and be identified for the account individually. Your organisation’s minutes will have to list each person who can sign on the account.

Find out more information about opening a Community Account here.

 

Find what you need in the App

There are plenty of services available via our App for existing Metro Bank customers. Here are some of the top features that could save you time:

  • Instantly block, unblock or cancel your card if it's been lost or stolen
  • Request to replace a card
  • Create or delete future payments and make payments
  • Authorise online transactions
  • Create, amend and delete standing orders, and cancel Direct Debits
  • Make international payments in EUR or USD to EU countries or the US
  • Create beneficiaries
  • Request a reminder of your 12-digit customer number
  • Change your email address
  • View helpful insights to see how you're spending your money
  • Receive alerts every time you use your card.

Download the App now

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Still can't find what you're looking for?

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If you have an enquiry relating to any of our stores, products or services, please get in touch to speak to someone in our UK-based contact centre and we’ll be happy to assist you.

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