This website is for FCA Authorised Intermediaries only.
Getting it right first time
At Metro Bank, we understand the importance of “getting it right first time” to ensure the applications you submit are turned around quickly.
We have highlighted below some “top tips” to support you and your customer -
Depending on your customers personal circumstances, you will be asked to provide different types of information to verify their name and address at different stages of the application.
Please ensure these are correctly certified and all documents requested are uploaded as missing documents or certification errors could lead to delays.
Identification and certification requirements for a Mortgage Application
All lenders are different so it’s important to understand our Mortgage Lending Criteria before you submit an application – don’t forget to also call your friendly BDM to talk through the details.
Before you submit your application, please ensure you complete the pre-submission checklist items. Please see our helpful Packaging Checklist.
Please label documents correctly and upload all checklist items at the same time as you submit the application so our underwriters can see clearly what documents have been provided and fully assess the application.
If you have further information you would like to provide to support the application, you can use the ‘Add a note’ facility. This can be found in the bottom right hand corner of the portal homepage.
Large Loan Solutions
We recently made some improvements to our large loan solutions for loans above £1m. Our Large Loan Specialist has the expertise to discuss complex cases and find the right solutions for your customers.
So, what’s new?
Loan to value |
Maximum loan amount |
65% |
£10m |
70% |
£5m |
75% |
£2.5m |
80% |
£2m |
85% |
£2m |
90% |
£1.125m |
*Please note - New Builds are still restricted to maximum loans of £1m at 85% LTV and £675k at 90% LTV.
Large Loan highlights?
Use our Calculators to find out how much your customer could borrow. For full details on the points above please refer to our Lending Criteria Guide and Product Guides.
Contact our Large Loan Specialist for cases over £1m
Gareth Randall
Senior Large Loan Specialist (cases over £1m)
Telephone: 07814 583069
Email: gareth.randall@metrobank.plc.uk
Our BDM Team are here and available to help with new case queries. Please get in touch with your BDM or call our Broker helpdesk on 0203 427 1019.
Helpdesk opening hours:
Monday to Wednesday & Friday, 9am to 5.30pm
Thursday, 10am to 5.30pm
Saturday & Sunday, closed
For use by FCA Authorised Intermediaries only.